We stayed here for three days around new years. Great hotel with great facilities and beautiful and comfortable rooms. After a day of skiing, there’s nothing better than a nice sauna and a dip in the swimming pool. The water in the pool was a bit cold for my taste but we still enjoyed. Breakfats is really good, with a lot of options to choose from. Highly recommended.
We had and Oasis Suite for 4 days. The room is very beautiful and spacious - really amazing! The only drawback is that the terrace is on the busy street side so there is not much use of it and even not worth to open a window because it is very noisy. The spa is smaller than we thought but still it is very nice. The only default of this place is that we did not feel very much welcomed there. The owners which are also working there and not very smily - if not to say very cold. We did not feel any hospitality from their side. I also did not like that you have to ask for everything and look for the assistance, which should not happen in the 4 star hotel - I think. During breakfast I have even impression we are the intruders when we came around 10 (although it is mentioned that breakfast is until 10.30) and there was barely food left and not refiled. Actually it happened also even if we came at 9.00...
Hotel: very good hotel with high level services and very supportive staff. Included into the price, we got a free Brixen card: very useful for exploring the area. It might be good to add a couple of tables where guests can play cards or similar games.
Restaurant/pizzeria: positive quality/price balance. Restaurant is only open up to 21, but even when we arrived at the last minute, we got the possibility to have a dinner.